ABOUT SOFTMOC CANADA
You might like to pretend that those stilettos are comfortable, but let's face it - you're probably dying to get them off. SoftMoc believes that real life requires comfortable, functional footwear for the whole family. The popular shoe retailer sells men's, women's and kids' footwear both online and in their 100+ Canadian locations. Carrying brands known for durability and comfort, SoftMoc has been a popular destination since it opened in 1996.
SoftMoc might be known for their comfortable footwear, but that comfortable feeling starts before the purchase with their great customer service. Always adding new ways to improve customer experience, SoftMoc offers a variety of shopper-friendly tools and perks both in-store and online. Some of the great features you'll find on SoftMoc.com which distinguish the brand from competitors such as Shoeme.ca, include:
- Free Shipping (excluding some rural areas - check the SoftMoc website for the exceptions)
- Easy exchanges and returns
- Live help
- A frequent buyer rewards program
- A state-of-the-art "SoftMoc Vault" program that allows returning shoppers to pay by entering just their CCV security digits, while still keeping their credit card information safe and secure.
SoftMoc is all about customer service. And nothing says "thanks for your loyalty" quite like exclusive perks. The SoftMoc Frequent Buyer Rewards program has been around since 1998 and has giving back to return customers through great offers and special features. A few reasons to join the program include:
- A rewards program that gives shoppers 1 point for every $1 spent in-store or online. 400 points gets you $30 off your next purchase!
- Special discount codes
- Priority processing and shipping on member orders
- Advance notice of sales and special events
Great deals at SoftMoc are just a part of their excellent customer service. The retailer offers frequent discounts on many of their popular brands. As always, watch for seasonal clearance on winter and summer footwear. The deals get better as the season draws to a close, sometimes getting you up to 50% quality, brand-name shoes. The clearance section is easy to navigate. Search in the men's, women's or kids' sections and narrow it down further by brand or type of shoe (rain boots, clogs, athletic shoes, etc).
In addition to their abundant clearance section, great deals can be had by watching for online coupons that can save you between 10% and 30% on your purchase. Some coupons can be combined with clearance discounts, so be sure to take advantage of those when they come up! Coupon variations to watch for include:
- 10% off regular priced items and 30% off clearance
- Save 20% off full priced items and 10% off sale items
- 30% discount on your order
- SoftMoc also gives you 10% off for signing up to their email list, so be sure to sign up and take advantage of that offer!
Taking advantage of deals and coupons is easy. Follow these quick steps to apply SoftMoc's great offers to your order:
- Click on the SoftMoc deal you'd like to use. SoftMoc.com will open in a new page on your browser.
- If the deal you selected is a sale or promotion on SoftMoc.com, the applicable page will open, where you will find the prices have already been reduced. For instance, the offer "Save 40% off slippers" will automatically take you to the slippers section, where the prices will already reflect the 40% reduction.
- If your deal is a coupon, remember to copy the coupon code - you'll need it later!
- Shop for your comfy footwear on SoftMoc.com. When you are done picking your items, head over to the cart by clicking on the cart icon at the top right-hand corner of your page.
- In your cart you will see a summary of your order. Right below your item list, click on the link under the "Redeem Coupon" line. Enter your email address and paste your coupon code in the applicable fields and click "Add Code." Your page will refresh showing you your new total.
- SoftMoc on Facebook: A way to stay in the loop with SoftMoc events, promotions and new arrivals. SoftMoc also runs fun contests and is active on the page - so ask your questions or voice any concerns for a quick reply from SoftMoc staff.
- SoftMoc on Twitter: Regular tweets about SoftMoc products, sales and promos. Participate in contests and giveaways and see what others are saying about SoftMoc.
- SoftMoc on Instagram: SoftMoc posts pictures of their products as well as contest and promotions on their Instagram page.
- SoftMoc on Pinterest: Check out hundreds of pins featuring SoftMoc brands as well as plenty of inspiration for a cozier, comfier lifestyle.
1400 Hopkins St, Units 3&4,
Whitby, ON, L1N 2C3 Canada
Tel: 1-877-SOFTMOC ( 763-8662 )
Email: [email protected]