ABOUT VILLEROY & BOCH CANADA
Founded by Francois Boch and Nicolas Villeroy in 1748 in what was at the time the Holy Roman Empire, Villeroy & Boch is one of the oldest companies in Europe. What began as a humble father-sons pottery company grew into a company with over 7,000 employees and annual revenues of over $1 billion. Currently they manufacture a wide range of ceramic products including plates, mugs, serving trays, bowls, wine glasses and more items for the home for consumers in Canada and abroad. Although the company is no longer being run by a descendent of the original founder, they still employ many of the values of Francois and Nicolas themselves such as a passion for the consumer needs, a commitment to quality and the confidence to stand by their products by offering extended guarantees. Over the years the company has expanded their offerings to cover a wide range of home décor, bedding and linen options.
Villeroy & Boch was also one of the first major ceramic manufactures to feature their own online store and have invested considerable resources into making it one of the most seamless platforms out there. While other sites are plagued with inventory issues, slow shipping times and poor customer service, Villeroy & Boch makes the entire process stress-free. They also have a Canadian version of the website that ships from within the country so you will not have to worry about outrageous shipping costs or import taxes. The site also features a gift registry option that includes free shipping for all of the wedding attendees, competing with the likes of QE Home and Sears.
All orders up to $99 incur a $10 flat-rate shipping charge and those that are $100 and above will receive free shipping by UPS Ground. Given the weight and size of many of these products the free shipping is a great incentive to purchase online rather than go to the store. Villeroy & Boch provides users with a tracking number once their order is processed and sent out so customers can track the progress. However, we found the order processing and shipping to be so quick that we rarely needed to follow-up. If after receiving the product you determine that it does not quite meet your needs, Villeroy & Boch provides customers in Canada with the option of returning the item either by mail or in-store to receive a full refund!
Villeroy & Boch nearly always has a great deal posted on their website so Canadian customers looking for a discount without sacrificing on quality will be covered here! Some of the deals you can find include:
- Up to 50% off clearance products in the last chance outlet
- Various ad-hoc sales (seasonal sales up to 25% off)
- Newsletter service that sends out exclusive promotions to members
Villeroy & Boch has made it easy for customers in Canada to take advantage of the promotions they are offering. For seasonal promotions or products posted in the last-chance outlet section, simply select the product you wish to purchase and it will automatically be adjusted to the discounted price in your shopping cart. For exclusive offers not available to all customers, simply select the product you wish to purchase and proceed to the checkout page. After inputting your shipping and billing information, the form will have a section for "promotional codes and coupons" – simply copy and paste the code and the promotion will automatically be applied to your bill total. Please note that not all coupons can be used in conjunction with existing promotions so make sure you clarify the restrictions beforehand to avoid any disappointments at checkout time.
- Facebook: The official Facebook page of Villeroy & Boch which features daily updates from the company as well as the occasional promotion. Users looking for interesting new ways to use their products will also be impressed with the frequent pictures that are posted here. Perhaps that product that you thought you had no use for could be implemented in your household after all!
- Twitter: Another great source of inspiration thanks to the constant stream of pictures and updates.
- Pinterest: Check out some of Villeroy & Boch's latest products as well as how they can be used around the house.
- Youtube: A wide assortment of video previews of some of the newest products offered by Villeroy & Boch.
To get in touch with Villeroy Boch Canada, please use the contact link on their website.